Caring for your embroidery
Real embroidery is tougher than any print, and a little care keeps it looking freshly stitched for decades. Here’s everything we tell our own families.
Washing
- ✶ Turn the garment inside out. This is the single biggest thing you can do.
- ✶ Machine wash cold on a gentle cycle with a mild detergent.
- ✶ Skip bleach and fabric softener; both are hard on thread over time.
- ✶ Hand wash delicate pieces like linens and baby blankets when you can.
Drying
- ✶ Hang dry or lay flat for the longest life.
- ✶ Tumble dry low is fine for everyday pieces like tees and hoodies.
- ✶ Avoid high heat; it’s the fabric that suffers before the thread does.
Ironing & storage
- ✶ Iron inside out, or place a thin cloth between the iron and the stitching.
- ✶ Never iron directly on the embroidery; pressing flattens the raised texture.
- ✶ Store folded or hung as usual. Thread doesn’t need special treatment.
- ✶ If a loose thread ever appears, don’t pull it. Snip it, or send it to us and we’ll fix it free under the lifetime guarantee.
Hats & structured pieces
Spot clean caps with a damp cloth and mild soap rather than machine washing, which can warp the brim. The embroidery itself can handle anything; it’s the hat we’re protecting.
Stitching guaranteed for life
If embroidery we made ever cracks, frays, or comes loose, we repair or replace it free. That’s the whole policy.
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